Before your first appointment
To help things run smoothly, there are a few steps to keep in mind:
- If you’re planning to use a Mental Health Care Plan, please book an appointment with your GP beforehand.
- You’ll receive an intake form via email from our client care team. Please complete this before your session.
- Need to reschedule? We kindly ask for at least 48 hours’ notice to avoid a cancellation fee.
If you have questions or need support before your appointment, our client care team is here to help.
What to expect on arrival
- Street parking is available nearby, and a tram stop is conveniently located near our building.
- You can enter via the door on the left hand side of the building. Simply press the doorbell on arrival and wait for the announcement to say the door is unlocked.
- Our friendly client care team will welcome you and let your Psychologist know that you have arrived.
- Your psychologist will greet you and invite you into one of our thoughtfully designed therapy rooms.
- Your first session will be a chance to get to know each other. Your psychologist will explain the process, answer your questions, and begin exploring how we can best support you.
- Together, you’ll explore your concerns and begin shaping a treatment plan tailored to your needs.
- Before you leave, your psychologist will assist in scheduling your next appointment and answer any questions you may have.
Our client care team is always here to help, so if you need additional support before your appointment, please contact reach out. In urgent situations, please access Crisis and emergency services.
What to expect from your first Telehealth appointment
Telehealth is a safe, secure, and effective way to access therapy from the comfort of your own space.
Here’s how to best prepare for your first online appointment:
- During the intake process, our client care team will send you detailed information explaining how to access your online session.
- Before your session begins, make sure to choose a quiet, private space where you feel comfortable.
- Ensure your device is fully charged or plugged in, and test your camera and microphone in advance.
- Be ready a few minutes early to give yourself time to ground yourself before the session begins.
- Have any essentials nearby-water, tissues, or a notebook if you’d like to jot things down.
At your appointment time, simply click the link to join. Your psychologist will guide you through the session and begin building a support plan that aligns with your goals. We recommend allowing a few quiet moments after the session to reflect or ease back into your day.
If you need support between sessions, please don’t hesitate to reach out to our client care team or relevant crisis services.
Ready to take the
next step?
We offer in-person appointments at our Brunswick practice and secure online therapy across Australia.
Freqeuently asked questions
-
Our client care team will support you through every step of getting started. They’ll take the time to understand your needs and preferences, then thoughtfully match you with a psychologist whose approach and availability align with what you’re looking for.
When matching you with a Psychologist, we consider:- The reason you’re seeking therapy
- Your availability and preferred session times
- Whether you’d like to attend in person or online
- The therapeutic approaches most suited to your needs
- Any other preferences you share with us
-
Therapy is a shared process. While your Psychologist brings expertise, insight, and support, the most meaningful outcomes often come when you’re actively engaged in your own growth. This means being open and honest during sessions, reflecting between appointments, and being willing to try new approaches-even when it feels challenging. Therapy can take time, and progress isn’t always linear, but your commitment matters. Here are some ways to support your journey:
- Be open and honest with your Psychologist, even (and especially) if something feels hard to say.
- Give feedback if something doesn’t feel right or if your needs change.
- Stay open to exploring new ideas and practices within a safe, supportive space.
- Take notes or keep a journal to reflect on insights or patterns between sessions.
- Try to attend regularly-consistency is key to building momentum.
- Be kind to yourself. Growth can be uncomfortable at times, but that doesn’t mean you’re doing it wrong.
- Invest in your wellbeing outside of therapy by building habits and routines that nourish you.
Therapy is a courageous act of self-investment. By showing up and staying engaged, you create space for real and lasting change.
-
There’s no one-size-fits-all answer to how long therapy takes. At Seed Psychology, we tailor each intervention to your individual needs, goals, and circumstances. Some people come to therapy to navigate a specific challenge, like managing anxiety, adjusting to a life transition, or processing a relationship difficulty. Others may be seeking deeper emotional growth or support for longer-term concerns. Because of this, the number of sessions can vary. Many clients attend between 6 and 18 sessions, though some need fewer and others continue for longer. Your Psychologist will discuss an estimated treatment plan with you after your initial assessment and continue checking in over time to ensure it feels helpful and aligned with your goals. Ultimately, the pace and duration of therapy is something we navigate together, guided by your progress, preferences, and what feels right for you.
-
We understand that finding the right fit is important. Building a strong relationship with your psychologist can take time, but if at any point you feel the connection isn’t quite right, we’ll support you in transferring to someone new. Your well-being is always our priority.
-
At Seed Psychology, your safety and wellbeing are our highest priorities. While we are here to support you through regular therapy sessions, we are not a crisis service and may not be available outside of scheduled appointments. If you or someone you care about is in immediate danger, experiencing a mental health crisis, or needs urgent support, it’s important to seek help straight away through the appropriate emergency or crisis services. You can find a list of trusted organisations and services here that can provide immediate support when you need it most.