Crisis and Emergency Support
If you or someone else is in immediate danger, please contact emergency services:
- Ambulance / Police / Fire – 000
- Psychiatric Triage (North West Mental Health Region) – 1300 874 243
- Lifeline – 13 11 14 | www.lifeline.org.au
- SuicideLine Victoria – 1300 651 251 | www.suicideline.org.au
- Kids Helpline – 1800 55 1800 | www.kidshelpline.com.au
- MensLine Australia – 1300 78 99 78 | www.mensline.org.au
- Safe Steps (Family Violence Response Centre) – 1800 015 188 | www.safesteps.org.au
- CASA (Centre Against Sexual Assault) – 1800 806 292 | www.casa.org.au
- DVRCV (Domestic Violence Resource Centre Victoria) – www.dvrcv.org.au
Mental Health and Wellbeing Support
General Mental Health
- Beyond Blue – www.beyondblue.org.au
- SANE Australia – www.sane.org
- Head to Health – www.headtohealth.gov.au
- Neami National (Brunswick-based services) – www.neaminational.org.au
- Mind Australia (support services in VIC) – www.mindaustralia.org.au
Anxiety and Depression
- Anxiety Recovery Centre Victoria (ARC Vic) – www.arcvic.org.au
- Anxiety Disorders Association of Victoria (ADAVIC) – www.adavic.org.au
- The Black Dog Institute – www.blackdoginstitute.org.au
Young People and Families
- Orygen Youth Mental Health – www.orygen.org.au
- Headspace (Youth Mental Health) – www.headspace.org.au
- ReachOut – https://au.reachout.com
- Kids Helpline – www.kidshelpline.com.au
Trauma and PTSD
Phoenix Australia (Centre for Posttraumatic Mental Health) – www.phoenixaustralia.org
Substance Use and Addiction
- Alcohol and Drug Foundation – www.adf.org.au
- Turning Point (Addiction treatment and support) – www.turningpoint.org.au
- DirectLine (24/7 alcohol and drug support) – 1800 888 236 | www.directline.org.au
LGBTQIA+ Mental Health and Support Services
- Switchboard Victoria – 1800 184 527 (3pm–midnight, 7 days)
Peer-based support for LGBTQIA+ people and their friends/families.
www.switchboard.org.au - QLife – 1800 184 527 (3pm–midnight, 7 days)
Australia-wide anonymous, peer-supported counselling and referral service.
www.qlife.org.au - Minus18
Support, resources, and events for LGBTQIA+ youth.
www.minus18.org.au - Thorne Harbour Health (formerly VAC)
Health and wellbeing services for LGBTIQ+ communities, including counselling, peer support, and alcohol and drug services.
Based in Melbourne.
www.thorneharbour.org - Transcend Australia
Support and advocacy for transgender and gender diverse children and their families.
www.transcend.org.au - Rainbow Door – 1800 729 367 (10am–5pm daily)
Specialist helpline for LGBTIQA+ people, families, and carers.
www.rainbowdoor.org.au - Pride in Health + Wellbeing Directory
Directory of inclusive health services across Australia.
www.prideinhealth.com.au
Professional Bodies
Medicare and Rebates
- Medicare Mental Health Plans and Rebates – www.health.gov.au
- You may be eligible for Medicare rebates when referred by a GP under a Mental Health Treatment Plan